How do I submit a refund request for my subscription?

iOS:

Please always contact us via live chat or email if you have any connection issues and we'd be very happy to assist you.

To request the refund, please refer to the following site for instruction:

https://support.apple.com/en-us/HT204084

If you paid your subscription on our official website, please contact us via live chat and we will process the refund for you.

Android:

Please always contact us via live chat or email if you have any connection issues and we'd be very happy to assist you.

To request the refund, please refer to the following site for instruction:

https://support.google.com/googleplay/answer/2479637?hl=en

If you paid your subscription on our official website, please contact us via live chat and we will process the refund for you.